4c Consulting help companies transform from ‘product-focused (4P)’ to ‘customer-obsessed (4C)’ by bringing superior customer experiences

Clients
B2B services
Acerta, ALD Automotive, bpost, In2com, Indaver, Maersk, NMBS, Partena, Securex, Van Gansewinkel, WKTS

Banking & Insurance
ABN Amro, Axa, BNP Paribas Fortis, ING Life & Non-life, KBC, NN Belgium, P&V & Swift

FMCG & Retail
Brouwerijen Alken-Maes, Colruyt Group, Delhaize Group, Di, Planet Parfum, VF Europe

Manufacturing
Atlas Copco Airpower, Axalta Coating Systems, Daikin Europe, Nexans, Renault, Sapa Holding AB, Schneider Electric, Toyota Motor Europe

Media
Concentra Uitgeversmaatschappij, Mediafin, Sanoma Media Belgium, Vacature.com

Pharma
Baxter, Elanco, Escapo

Telecom
Base, Proximus, Tango, Telenet

Utilities
Cofely services, EDF Luminus, Eni gas & power, GDF Suez, Electrabel, Sibelga

Cases
NPS system at Telenet
ABN Amro Experience
Securex Marketing & Sales
Concentra Circulation Optimization
Escapo Stock Optimization
Maersk Sales Efficiency
ALD Customer Experience
Red Cross Contact Management
Delhaize Forecasting
Belgacom Cross-Channel

Services
Design
Build
Learn
Customer-centric Culture
Journeys & Touchpoints
Process & Organization
Strategy
Transformation Roadmaps

Contact Details:
4C Consulting
Stationsstraat 60
2800 Mechelen
Belgium
Tel. +32 15 281 281
Fax. +32 15 281 280