Can you provide me the syllabus of B.Sc. ISM - Second Semester -Non Major Electives Course of University of Madras?

The syllabus of B.Sc. ISM - Second Semester -Non Major Electives Course of University of Madras is as follows:

SECOND SEMESTER

Paper – I
CONSUMER PROTECTION AND CONSUMER RIGHTS

UNIT - I
Introduction of consumer protection act1986-other amendments-salient features

UNIT – II
Definitions of the terms- : consumer - appropriate laboratory - complainant - consumer dispute -complaint-restrictive trade practice.

UNIT - III
The various consumer rights:-right to safety, Right to information, Right to choose, -right to be heared -Right against exploitation -Right to consumer education

UNIT - IV
Consumer protection councils:-Central - State.

UNIT - V
Consumer disputes redressal agencies:-Direct forum-state commission-national commission

REFERENCE BOOKS:

1. LECTURES ON TORTS AND CONSUMER PROTECTION LAWS BY
DR.REGA SURYA RAO--ASIA LAW HOUSE. HYDRABAD.

2. CONSUMER PROTECTION LAWS --BY PROF.RAKESH KHANNA--CENTRAL LAW AGENCY.


Syllabus of B.Sc. ISM – 2nd Semester -Non Major Electives University of Madras

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