Hii ,Buddy , I want to know Details about Customer Relationship Management Seminar PPT of Noida Institute of Engineering and Technology , Will you please give me Details ?

Customer Relationship Management is Developing in Importance Ascribable to the Challenging Business Environment Faced by Organizations End-to-End the World Today.

Goals and Objectives
Customer Satisfaction
Run an Efficient Business
Produce Better Marketing Campaigns
Gaining New Customers
Boost Sales

Benefits of CRM
Increased customer satisfaction
Identify new selling opportunities
Increased market share and profit margin
Increased revenues
More effective reach and marketing
Improved customer service and support
Improved response time to customer requests for information
Enhanced customer loyalty

Three Types of CRM
Operational CRM
Collaborative CRM
Analytical CRM

CRM and its Components
People Management
Lead Management
Sales Force Automation
Customer Service
Marketing
Workflow Automation
Business Reporting
Analytics






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Noida Institute of Engineering and Technology Customer Relationship Management Seminar PPT Detai.pdf (1.61 MB, 157 views)