HCL Care or HCL after sales service support and service division has one of the largest service networks across the country.

Provide services for Products :
Laptop,
Desktop,
Tablet,
Mobile Phones,
Home Appliances
Other Consumer Electronics & Durables.

Services offers as:

Telecom Support Services

Level 1 Support Services
Functional Usage Support
Provisioning / Installation / Configuration
Email / Chat / Web support services

Level 2 Support Services
Line fault troubleshooting
Line fault repair (Coordination with field service team)

Consumer Hardware / Product Support Services
Installation / Configuration Support
Product Registration / Activation
Functional Usage Support Services
Troubleshooting
Engineer dispatch
RMA / Warranty Support

IT & Software Support Services
Troubleshooting –L1/ L2
Functional Usage Support Services – L1
Repair / Upgrade Issues
Engineer dispatch
System & Account Management – L1 / L2
Warranty/ Post Warrant/ RMA support
AMC/ Cross/ Up selling of warranty and Spares

Contact detail :
HCL After Sales Service Center
D-233 ,Sector-63,Noida-UP,201301
sales.hclcare@hcl.com