HCL has dependably been a visionary and has spearheaded industry patterns, for example, outsider BPO operations, e-trade BPO administrations, multi-nation conveyance, and the stage plan of action in India. HCL's NeXt Gen BPO has advanced from being a supplier of customary BPO administrations to a supplier of comprehensive cutting edge business administrations to Fortune 500/Fortune Global 500 clients.

HCL's mastery comes from maintaining various and diverse business forms, in light of six key fundamentals:

• Domain orientation
• Innovation and improvement focus
• Output/ outcome/ flexible constructs
• Integrated Global Delivery Model (IGDM)
• Risk and compliance
• HCL’s “Employees-First” culture

HCL's NeXt Gen BPO influences these fundamentals to convey results that frequently dumbfound the organizations it works with.

HCL's one of a kind IGDM model lessened TAT by 75% and expense of operations by 40% for a main European bank by giving consistent incorporated administrations over their worldwide focuses situated in various time zones

HCL's adaptable valuing model helped a vast worldwide caretaker save $500 million in expense and DSO changes through expanded charging precision, enhancing its top-line development and discharging money for transformational activities

HCL's space particular administrations empowered one of the world's driving budgetary administration suppliers to manufacture a vigorous Anti-Money Laundering process, alleviating them of administration and consistence issues

HCL's exceptional "Representatives First" reasoning supplemented its mutual administrations hones for a worldwide examination driven pharma significant, prompting an enabled and more dedicated workforce

This is only a testing of what the BPO administrations have accomplished for customers by adjusting industry administration offerings to flat answers for convey outstanding results.

How can HCL help you?

BPO services span the following industries:
• Banking and Capital Markets
• Insurance
• Healthcare and Pharma
• Telecom
• Media, Publishing and Entertainment
• Utilities
• Hi-Tech and Manufacturing
• Retail and Consumer Packaged Goods
• Travel, Transportation and Logistics

And the solutions across these industries include:
• Finance and Accounting
• Supply Chain Management
• Human Resources Outsourcing
• KPO/Analytics
• Customer Relationship Management