Hey as per my idea yes there is job vacancy for system analyst in HCL Kandanchavadi and here I am giving you its details

Experience
1 to 3 year experience is required

Skills required
Candidates Should be interested to move to technical troubleshooting.
Candidates Should have basic knowledge of Computers.
Candidates Should be open for 24*7 operations and 100% voice support.
Candidates should have Good verbal and written communication skills.

Duties of job
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users
Route problems to internal 2nd and 3rd level IT support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User account provisioning.
Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.
Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate
Support teams and follow up until closure.

Address
HCL
No 4/293,
Old Mahabalipuram Road,
Kandanchavadi,
Chennai - 600096