IBM Global Services is a division of IBM and is the world's largest business and technology services provider.


It employs over 190,000 people across more than 160 countries.

IBM Global Services started in the spring of 1991 with the aim towards
helping companies manage their IT operations and resources.

Global Services has two major divisions:

Global Business Services (GBS)

Global Technology Services (GTS)

IBM Global Business Services

IBM Global Business Services (GBS) is the professional services arm of Global
Services which include

Management and Strategy Consulting

Systems Integration

Application Management Services

Global Business Services is organized into six service lines:

-Strategy & Business Analytics

-Business Analytics and Optimization

-Application Management Services

-Mid Market

-SAP Application Services

-Microsoft Services

IBM Global Technology Services

IBM Global Technology Services (GTS) primarily reflects infrastructure
services. It includes outsourcing services, business continuity and resilience,
Integrated Technology Services, and Maintenance.

GTS is the leading e-business on demand and hosting services provider, according to IDC, Forrester Research, Gartner/Dataquest and Meta Group;

-The leader in providing high-availability services, networking services and
storage services, according to Gartner Group and IDC

-The leader in the emerging wireless services market, according to IDC