Hello sir I am here as I want to get the syllabus of the Foundation Course In Front Office Operations – I (Theory) of Institute Of Hotel Management And Catering Technology Kovalam so will you please provide me the syllabus??

Hey!!! As per your demand here I am providing you syllabus of the Foundation Course In Front Office Operations – I (Theory) of Institute Of Hotel Management And Catering Technology Kovalam

01 INTRODUCTION TO TOURISM, HOSPITALITY & HOTEL INDUSTRY
A. Tourism and its importance
B. Hospitality and its origin
C. Hotels, their evolution and growth
D. Brief introduction to hotel core areas with special reference to Front Office

0 2 CLASSIFICATION OF HOTELS
A. Size
B. Star
C. Location & clientele
D. Ownership basis
E. Independent hotels
F. Management contracted hotel
G. Chains
H. Franchise/Affiliated
I. Supplementary accommodation
J. Time shares and condominium

03 TYPES OF ROOMS

A. Single
B. Double
C. Twin
D. Suits

04 TIME SHARE & VACATION OWNERSHIP
A. What is time share? Referral chains & condominiums
B. How is it different from hotel business?
C. Classification of timeshares
D. Types of accommodation and their size

05 FRONT OFFICE ORGANIZATION
A. Function areas
B. Front office hierarchy
C. Duties and responsibilities
D. Personality traits

06 HOTEL ENTRANCE, LOBBY AND FRONT OFFICE
A. Layout
B. Front office equipment (non automated, semi automated and automated)

07 BELL DESK
A. Functions
B. Procedures and records


Contact Details:
INSTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY
(Ministry of Tourism, Govt.of India)
G.V.Raja Road,
KOVALAM,
TRIVANDRUM - 695 527,
KERALA, India.
Tel: 0471-2480283, 2480774
Fax: 0471-2480078