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Old October 28th, 2017, 02:57 PM
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Default KSRTC Call Center Number

Hi I would like to have the information about Karnataka State Road Transport Corporation (KSRTC) as well as the contact information on general enquiry as well as Refunds for Online / Mobile Bookings?
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  #2  
Old October 28th, 2017, 03:52 PM
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Default Re: KSRTC Call Center Number

The Karnataka State Road Transport Corporation (KSRTC) is a state-claimed street transportation organization in the province of Karnataka in India. KSRTC has the biggest armada of Volvo transports among state possessed transport companies. It is entirely claimed by the Government of Karnataka

KSRTC services covers 92% towns in Karnataka. KSRTC works with an aggregate armada of 23829 transports (KSRTC-8348, NEKRTC-4343, NWKRTC-4716, BMTC– 6422). It transports, on a normal, 74.57 lakh travelers for every day. It likewise works to the neighboring conditions of Maharashtra, Andhra Pradesh, Telangana, Tamil Nadu, Puducherry, Goa and Kerala.

KSRTC was the primary state transport company to present Volvo B7RLE low floor city transports in India in 2005. At present, KSRTC works TATA, Ashok Leyland, Eicher Motors are More, Also Volvo, Mercedes Benz, Scania transports under the A/C (Airavat) administrations (Airavat implies the legendary white elephant in kannada)

General Enquiry/Call Center

Contact Number: 080-49596666 (24 hours)

Travelers can contact Call Center for all Enquiry/Grievances/discount guarantees on KSRTC Services. Grievances can be submitted over phone moreover.

Refunds for Online / Mobile Bookings (Accounts Dept.)

Failed Transactions (Amount deducted, yet ticket not booked):

Discounts for failed transactions will be naturally credited to client's record inside seven working days. On the off chance that discount is not gotten inside seven days, clients are asked for to send email to onlinerefund@ksrtc.org (Accounts Section)

Contact numbers:

7618765800 and 7618765900, amid available time on all working days (between 10:00 - 17:30 hrs on Monday-Fridays and 10:00 - 13:30 hrs on Saturdays).

Operational Issues (AWATAR Cell):

On the off chance that traveler faces any issue in cancelation of tickets, similar should be accounted for by email to awatar@ksrtc.org, two hours previously the flight of the administration. Such email should be sent from enrolled client or visitor client email id as it were. Sends got after this time or from various email id won't be considered for discount.

For grievances/discount guarantees in regard of reasons like Bus wiped out, Bus breakdown, change in class of administration (bring down class worked), Bus did not get traveler at pickup point, objections against working group/counter staff/booking specialists and so on., travelers are asked for to send email alongside ticket subtle elements and grievance to awatar@ksrtc.org. (AWATAR area). Such ask for must be sent inside 30 days from the date of excursion. Demand got following 30 days won't be considered.

Contact numbers:

7760990034/7760990035 (between 07:00-22:00 hrs on all days)

Others:

Grievances identified with operations like Bus crossed out, Bus breakdown, change in class of administration (bring down class worked), Bus did not get traveler at pickup point, grumblings against working team/counter staff/booking specialists and so forth., might be sent to gmtraffic@ksrtc.org.

Grievances identified with the transport/vehicle related issues, for example, cleanliness, show of sheets, torn seats and so on., might be sent to cmem@ksrtc.org
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