The Symbiosis Centre for Distance Learning offers Post Graduate Diploma in Customer Relationship Management Program that is equivalent to MBA Program.

The Symbiosis Centre for Distance Learning is recognized by UGC Distance Education Bureau.

Post Graduate Diploma in Customer Relationship Management

Eligibility:
Hold Bachelor Degree in any discipline

International/SAARC Graduates from a recognised/accredited University/Institution.

Duration:
Program Duration: 1 Year
Registration Validity: 2 Years

Course Fee:
For Indian Residents (General/ Defence Personnel / Paramilitary / Police / Symbiosis employee ): Rs. 1000/-
International : USD 100 OR Rs. 6,700/-
SAARC : USD 75 OR Rs. 5,025/-

Course Structure:
SEMESTER I :
Course Title
Customer Relationship Management
Consumer Behaviour
Sales and Distribution Management
Services Marketing
CRM in Service Industry

SEMESTER II :
Course Title
Advanced CRM
B2B Markets and CRM
Marketing Research
E-Business

Career Opportunities:
Manager-Client Servicing, Customer Relationship Manager, CRM Specialist, Relationship Manager, Product Manager, etc.

Contacts
Symbiosis Bhavan
1065 B, Gokhale Cross Road, Model Colony,
Pune - 411016, Maharashtra, India.
Telephone: +91-20-66211000
Fax: +91-20-66211040/66211041
Whatsup : 8237011166