The MTS Team will address your concerns as soon as possible, however they require at least 3 days for disruption/disconnection of service complaints and 7 days for any other complaint.

But rest assured, your concern will be addressed up to your satisfaction.

In case you are not satisfied with their response within these timelines, they encourage you to contact their Appellate Authority with your Service Request / Complaint Number anytime from Monday to Friday, between 9:30 am and 6:30 pm.

MTS Call Centre, Jaipur

Appellate (Rajasthan)

Address:

Sistema Shyam TeleServices Limited
3, MTS Tower,
Amrapali Circle, Vaishali Nagar,
Jaipur, Rajasthan - 302021

Voice Care No. (Mobile) 199 (Toll free from MTS) or 9875155155

Voice Care No. (Fixed Line) 5123456

Data Care No. 199 (Toll free from MTS) or 9667955955
Toll free - 1800 2081 955

E-Mail: customercare@mtsindia.in

Fax No. 9875166166