National Grid plc is a British multinational electricity and gas utility company headquartered in London, United Kingdom.

Its principal activities are in the United Kingdom and Northeastern United States.

As you said that you want to report on an outage in National Grid NY so here I am telling you process for this:

Login to the official website of National Grid NY



On this home page click on Change Region Option and in that Choose New York Upstate

And in New York Upstate Click on Report an Outage given at the Bottom Left side of the page


This page will open, on this page only you can report on an outage

You can report or check on an outage in three ways.

You can enter your Sign-In ID (e-mail address) and password.

You can also use your telephone number or account number along with the last four digits of your social security number/taxpayer ID to get started.