NIIT is helping the demand-supply gap by equipping individuals with the appropriate communication skills and knowledge required by the sector

Course offered

Certificate Program in CRM Domestic Voice

Eligibilty

You should be - min. 12th pass &

Your Age should be between - 18+ years

Duration

2 months


Salient features

The course enables an extensive learning of the communication concepts and professional skills

It will help to enter into the high opportunity ITeS/BPO Sector.

After completion of the program, you will be able to serve customer effectively in a contact centre/BPO and that ensures faster growth in the organization.

Course in BPO is aligned with NOS (National Occupational Standards) by IT/ITeS Sector Skills Council of India.

Other training areas

Telecom

Retail Management

Soft Skills Training

Digital Marketing

Finance and Accounting

Information Technology