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#2
October 18th, 2017, 02:40 PM
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| Re: Oriental Bank of Commerce Complaints
At Oriental Bank of Commerce, it is committed to serve you to your satisfaction and make your experience of patronizing OBC an enjoyable one. However, should you feel that its services are not up to the mark and wish to lodge your complaint, it welcomes your valuable suggestions and feedback . The endeavor shall be to convert your complaint into a compliment. The matter may be brought to the notice of the concerned Branch Manager for its immediate redressal. Kindly obtain the complaint form from the branch and submit it against acknowledgement. Please contact Branch Manager who is the first point for Immediate Redressal of Grievance. (Please submit complaint on the prescribed complaint form against acknowledgement.) For the following requirements, please contact the Call Centre on All India Toll Free Numbers (1800-180-1235) or Tolled Number (0124 - 2340940) : Balance & Transaction enquiry. Hot-listing of lost and damaged debit/ATM card. Non-disbursement of cash from ATM Grievance Redressal Mechanism Consumers are requested to approach the Branch Manager in case of any grievances. If not satisfied, they may escalate the issue to: Levels Contacts Remarks Level - 1 The Nodal Officer of the Regional Offices Nodal Officers list is in the attached file is in PDF Document Format  Level - 3 Shri. Lalit Sehgal Asstt.General Manager, Complaint Cell, Corporate Office. Tel 0124-4126395, Fax: 0124-4126378 Email id-complaint@obc.co.in Level - 4 Shri. Brij Mohan Sharma General Manager Phone No.-0124-4126371 Fax No.-0124 - 4126499 Email id-cgro@obc.co.in Online Complaint Steps for lodging Online Complaints Tap on the connection for Complaint Online accessible on Bank's site  Fill the sections of name, address, contact subtle elements and other required fields. Select Branch office from drop down rundown, fill in the points of interest of grievances. Fill in the correct characters of "CAPTCHA" as appeared in the screen and tap on present, your protest is submitted. The Bank staff manages all the online and disconnected grumblings held up on this site. It likewise manages the issue identifying with services gave by the outsourced agency.  Address of Corporate Office Oriental Bank of Commerce, Corporate Office, Plot NO. 5, Sector 32, Institutional Area, Gurgaon - 122001 Haryana Telephone Nos.: PBX board/ receiption numbers: 0124-4126200 and 0124-4126300 Toll Free Customer Care No. : 1800-180-1235 Toll Customer Care No : 0120-2580001 |