At Oriental Bank of Commerce, they are committed to serve you to your satisfaction and make your experience of patronizing OBC an enjoyable one.

Their endeavor shall be to convert your complaint into a compliment.

Please contact branch manager who is the first point for immediate redressal of grievance.

The matter may be brought to the notice of the concerned Branch Manager for its immediate redressal.

Kindly obtain the complaint form from the branch and submit it against acknowledgement.

For the following requirements, please contact their Call Centre on All India Toll Free Numbers (1800-180-1235) or Tolled Number (0124 - 2340940) :

Balance & Transaction enquiry.
Hot-listing of lost and damaged debit/ATM card.
Non-disbursement of cash from ATM

If not satisfied, they may escalate the issue to:

Shri. Sam T George
Asstt.General Manager, Complaint Cell, Corporate Office.
Tel 0124-4126395,
Fax:0124-4126378
Email id-complaint@obc.co.in

Shri. S P Chugh
General Manager
Phone No.-0124-4176847
Fax No.-0124 - 4126499
Email id-cgro@obc.co.in

Address of Corporate Office-
Oriental Bank of Commerce, Corporate Office, Plot NO. 5, Sector 32, Institutional Area, Gurgaon - 122001 (Haryana)

If a customer is not satisfied with resolution of his/her grievances or he/she does not receive reply within a month of his/her complaint lodged at the Bank, he/she can approach to the Banking Ombudsman at reserve bank of India.