Pegasystems Inc. is an American software company based in Cambridge, Massachusetts.

Pega specializes in developing software for customer relationship management (CRM) and business process management (BPM)

The company announced in 1996

Business process management (BPM) is a methodology to manage processes and workflows in an organization.

The goal of this BPM is to increase efficiency, performance, and agility in the day-to-day operations of a business.

BPM methodology can generally be implemented in the following steps
Analysis
Design
Modeling
Execution
Monitoring
Optimization


BPM Systems from Pega, the BPM Leader
Pega’s solutions simplify and automate business processes by providing the following features:
Intuitive design tools to capture business objectives

Automatic generation of application code—no need for programming

Industry-specific solution frameworks such as those for banking BPM to accelerate ROI

Enterprise-level scalability

Standards-based user interfaces

Integration with other business platforms such as CRM software and collections systems


Pega BPM is available on premise or in the Pega Cloud.


Corporate Headquarters
Pegasystems Inc
One Rogers Street
Cambridge, MA 02142-1209
U.S.A.