Well the customers are requested to approach the Branch Manager in case of any grievances.

If not satisfied, they may escalate the issue to LEVEL I (Circle Head)/ LEVEL II (Zonal Manager)/ LEVEL III (GM, Head Office)

level I (Circle Head)

Circle Head
Punjab National Bank

level II (Zonal Manager)

Zonal Manager
Punjab National Bank

level III (General Manager HO)

SH. Rajeev Raizada,
Principal Nodal Officer
(General Manager),
Punjab National Bank
HO: 5,Sansad Marg,
New Delhi-110001
Tel.No:+91-11-23716185
Fax:+91-11-23323707
E-Mail: care@pnb.co.in
You can also go to the nearest PNB branch to get the address follow the below process

You can go to the official site of the Punjab National Bank

You will be seeing a page like below image



There is a option of the ATM/Bracnh at the below right side

Click o that option

Select the branch option

A page like below will open





Enter the details and you will get the address of the nearest branch