Punjab national Bank and all other PSU banks (govt owned) will come under RTI.

You can use RTI against PNB bank in some conditions:

When the bank is not giving you correct information about your home loan related items like interest rates, prepayment, and documentation issues

When you are not satisfied by bank behaviour, its service, the terms and conditions etc

When bank asks you some unjustified things like opening a FD for locker, buying some policy before locker can be opened

When you feel that bank has done something against their own terms and conditions and is not entertaining you

When you need any information from bank which you can’t get directly

These are some RTI of PNB bank:

4.b.i
The particulars of its organization, functions and duties.

4.b.ii
The powers and duties of its officers and employees.

4.b.iii
The procedure followed in the decision making process, including channels of supervision and accountability.

4.b.iv
The norms set by it for the discharge of its functions.

4.b.v The rules, regulations, instructions, manuals and records, held by it or under its control or used by its employees for discharging its functions.

4.b.vi A statement of the categories of documents that are held by it or under its control.

4.b.vii
The particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof.

4.b.viii
A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of which meetings are accessible for public.

4.b.ix
A directory of its officers and employees.(Click Here For Details)

4.b.x
The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations.(Click Here For Details)

4.b.xi
The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made.

4.b.xii
The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes.

4.b.xiii
Particulars of recipients of concessions, permits or authorizations granted by it.

4.b.xiv
Details in respect of the information, available to or held by it, reduced in an electronic form.

4.b.xv
The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use;

4.b.xvi
The names, designations and other particulars of the Public Information Officers;