The State Bank Secure OTP App of State Bank Of India is showing a message that there are no live transactions to generate OTP when I click on the online option inside the app for that will you pleas provide me solution?

Here is the solution for you regarding you issued:-
You have to select the online option and click on submit in your Onlinesbi/SB Anywhere transaction page before choosing online option in the SB Secure OTP app.

If problem still persists, we recommend that you de-register and register the application again.


Other Related FAQ information of State Bank Secure OTP App

What is the use of the application?
The application will replace the need for receiving the OTP for INB transactions via SMS. OTP can be generated using the application after it is registered . SIM card is not needed for Offline OTP.

The application will provide OTP with Internet connectivity when Online OTP is chosen.

When the internet connectivity is not available in mobile the Offline OTP option can be used.

What happens if you forgot mPIN for the application?
After 3 invalid attempts to login to your application using the mPIN the application will be reset.

You have to register again to the application using your INB credentials and the OTP received in your INB registered mobile number.

There is a forgot mPin option provided in the login screen of the application which will de-register the application from the mobile.

Please login to Onlinesbi and go to "Profile>> High Security Option" and deregister the State Bank Secure OTP App for receiving SMS OTP.

You can re-register the application again in your mobile and continue using the same for OTP generation.

What is Online OTP and Offline OTP in my State Bank Secure OTP app
If you select "Online" option in Onlinesbi in the transaction confirmation page then please select "Online OTP" in the State Bank Secure OTP app also to generate the OTP.

If you select "Offline" in Onlinesbi in the transaction confirmation page, a random number will be shown in the next page where OTP is to be entered, now please select "Offline OTP" in State Bank Secure OTP app. Please enter the random number in the SB Secure OTP app and generate an OTP.


Address:-
State Bank of India
3rd Floor, G Block, Synergy Buidling, Bandra Kurla Complex-Bandra East, Mumbai - 400051, Behind National Stock Exchange

Phone:-
+(91)-80-26599990
18004253800,1800112211