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  #2  
January 12th, 2016, 10:46 AM
Super Moderator
 
Join Date: Mar 2012
Re: Services Provided By IDBI Bank

As you asking for the services of the IDBI bank the services of the IDBI bank is given below:

Services Available on Enquiry Access

Balance Information and Last 5 Account transaction details Information available on IVR and through Phone Banking Executive

Bullet Account Transaction details Information available through Phone Banking Executive

Bullet Funds in clearing details Information available on IVR and through Phone Banking Executive

Bullet Status of cheque Issued/ deposited Information available on IVR and through Phone Banking Executive

Bullet Cheque book request Available through IVR and Phone Banking Executive

Bullet Report loss of debit card Blocking of Card on 24*7 basis

Bullet Statement of account


Services Available on Financial Access (FIN)

Financial services mentioned below will be available to customers having only Financial (FIN) access rights.

Bullet Stop payment on cheque Available through IVR. The customer will be able to give stop payment instruction only through the IVR for a single cheque at one time. No charges applicable. Phone Banking Executive does not have access to stop a cheque

Bullet Dial a draft (available during office hours) this facility will be available through Phone Banking executive only.

Bullet Funds Transfer

The following type of funds transfers will be available through IVR only.
a. Transfer between accounts linked to the same customer ID ( Only to Preregistered accounts)

b. Funds transfer to a Pre-registered NEFT (National Electronic Funds Transfer) payee’s account. NEFT payees need to be registered through Internet Banking. Daily limit of Rs. 25,000/- for funds transfers and bill payment (both separate limit of 25000 each) and maximum number of transactions allowed will be 3 per day.



Demat Account related Services
Bullet "Holding Statement” in Ascending / Descending Order

Bullet Holding Statement by Fax / Mail / Email

Bullet Last Five Transactions

Bullet Transactions Statement by Fax / Mail / Email

Bullet Billing Details by Fax / Mail / Email

Bullet Product information


Loan Account related Services


Bullet Last five transactions (through Customer Service Representative)

Bullet Request for Account Statement (through Customer Service Representative)

Bullet Request for provisional certificate (through Customer Service Representative)

Note: # Information also available on Self banking Facility (IVR), if loan account is linked to Savings Account.

Security Phone Banking is totally secure. Only by using your T-PIN (known only to customer), you can access your account. We advise you to change your T-PIN to a number of your choice the first time you use Phone Banking. Also, regularly change your TIN.

Bullet Confidentiality Phone banking keeps all your transactions private.


Other Services

Bullet ATM/Branch Location

Bullet Product information

Bullet Foreign exchange rates **

Bullet Deposit rates **

Bullet NRE and FCNR interest rates **


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