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August 1st, 2016, 04:19 PM
Super Moderator
 
Join Date: Mar 2013
Re: Bank of America NJ State Disability

The details about the facility of Talking ATMs (Automated Teller Machines) provided by Bank of America for person with Disabilities in NJ State are as follows:

Access accounts at thousands of Automated Teller Machines (ATMs), all of which are talking ATMs.

Account customers are not required to incur fees for withdrawals, transfers and balance inquiries at ATMs displaying the Bank of America name and logo.

Created for people with visual impairments, talking ATMs deliver private spoken instructions through a headset that plugs into an audio jack so one can:

• Get cash
• Transfer money between accounts
• Check account balances
• Make deposits and payments
• Complete other transactions (at selected ATMs only)

Easy to use
1. Any mini-plug headset work with talking ATMs.
2. Use own or request one from Bank of America free of charge.
3. To request a headset, visit local banking center or call 800.432.1000 (TDD/TTY 800.288.4408).
4. After plugging headset into the audio jack, one hears a description of the layout for the particular talking ATM using.
5. To begin, insert or swipe card.
6. A detailed tutorial is available at the beginning of the session.
7. One also hear instructions throughout the session guiding through transaction.

Using the keypad

Talking ATMs have keypads one can use to respond to voice-guided prompts.

Keypads consist of 16 keys—4 across and 4 down.

The 3 left columns of the keypad are identical to a standard touch-tone telephone keypad.

The far right side of the keypad contains a column of keys that helps to navigate through transaction.

Descriptions of the keypad and keys are provided during the session based on the ATM model using.


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