Kerala Telecommunications Circle, which was first formed as a combined Postal and Telecom Circle in the year 1961, provides services to a population of over 31 million people in the state of Kerala, Union territories of Lakshadweep Islands and major part of the Union Territory of Pondicherry.

PUBLIC GRIEVANCE CELL

Malappuram SSA Public Grievance Cell is functioning (during office hours) in GMT Office, DPO Rd, Up Hill, Malappuram. Customer of BSNL can voice their grievances and register their complaints with the SSA P G Cell by dialling 1095 ,
Phone No.2733445 or by FAX No. 2733535

CIRCLE LEVEL

A Public Grievance cell is operational in the office of the Chief General Manager Telecom, Kerala Circle,Trivandrum.

Grievances can be conveyed to Circle Public Grievance Cell by telephone call,1094 SERVICE, fax No :: '0471-230007', e-mail :: 'pgcellkerala@bsnl.co.in' or by letters.


MINISTRY LEVEL

Communication Ministry, Government of India is keepping a Public Grievance Cell open on all days and round the clock. Contact Numbers: Phone No. 011-23715497 & 23710350