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January 21st, 2016, 04:05 PM
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Join Date: Mar 2012
Re: Computer Support Specialist

As per your demand I will help you here to tell you about Computer Support Specialist so that you can have idea about it.

A computer support specialist would provide the technical support for a company or organization's customers and/or the employee subordinate.

They use computer software and equipment to assist them in providing advice and help to their employer and their employee's.

They carry a variety of titles, such as, technical support specialist, information technology specialist (IT specialists), computer technician and several others.

Here are the requirement to become a specialist


A computer support specialist may need an associate's or bachelor's degree in computer science or other area of technology.

A recognized apprenticeship may be recognized in this career field.

A technical background would be expected usually accompanied by 1-2 years of training both formal and informal, such as, training with experienced workers.

A vocational school may also be considered for an applicant.

Here are the Duties for this post
1) Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

2) Oversee the daily performance of computer systems.

3) Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.

4) Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.

5) Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.

6) Confer with staff, users, and management to establish requirements for new systems or modifications.

7) Develop training materials and procedures, and/or train users in the proper use of hardware and software.

8) Refer major hardware or software problems or defective products to vendors or technicians for service.

9) Prepare evaluations of software or hardware, and recommend improvements or upgrades.

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10) Read trade magazines and technical manuals, and attend conferences and seminars to maintain knowledge of hardware and software.

11) Supervise and coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software.

12) Inspect equipment and read order sheets to prepare for delivery to users.

13) Modify and customize commercial programs for internal needs.

14) Answer users' inquiries regarding computer software and hardware operation to resolve problems.

15) Enter commands and observe system functioning to verify correct operations and detect errors.

16) Conduct office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.


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