As per your demand here I am providing you information about the online course on Customer Relationship Management (CRM) at Open learning world.

Free online course on Customer Relationship Management (CRM)


Course Objectives:
Customer Relationship Management (CRM) is changing the concept of selling products in the market.

It is re-defining the relationship between the shoppers and the marketers.


Benefits:
CRM helps to achieve a new relationship with the customers

It accentuates on customer satisfaction

It further takes care of the financial benefits of the company

Course Fee:
FREE

Course Duration:
15 hours


Course Outline:
The Importance of Customer Relationship

Implementation of Customer Marketing

Factors Influencing Customers

Elements of Customer Marketing

Case Study


System Requirements
The Minimum System Requirements are:
Microsoft Windows 95,
Windows 98,
Windows 2000 or
Windows NT

Microsoft Internet Explorer 5.0 or above