Hello sir, I am karan. Want you to help me by giving me some information about the grievance cell of State bank of Hyderabad. Give me some details about it.

State Bank of Hyderabad is a type of public sector bank of India.
It was formed in the year 1941.
It’s headquarter is located in Hyderabad, Telangana, India.

As you have asked about the grievance cell of State bank of Hyderabad, I am giving you information about it, check below for the details
The review mechanism should help in identifying shortcomings in product features and service delivery

The Bank’s policy on grievances redressal follows the under noted principles:

Customers be treated fairly at all times
Complaints raised by customers are dealt with courtesy and on time.
Customers are fully informed of avenues to escalate their complaints/grievances within the organization
Bank will treat all complaints efficiently and fairly as they can damage the bank’s reputation and business if handled otherwise.
The bank employees must work in good faith and without prejudice to the interests of the customer.

Toll free contact numbers (only BSNL/ MTNL):

SBH Online Business Centre (OLBC): 1800-425-4055
SBI Helpline: 1800-112-211(only to be used for hot listing the ATM cards)

SMS facility by which customers can SMS ‘CALL ME ’ to 90000222444 wherein the Customer Service Officer responds on receiving the call from the customer.