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May 13th, 2016, 08:23 AM
Super Moderator
 
Join Date: Mar 2012
Re: HCL data Center Operations Job

Hey as per my idea yes there is job vacancy for data Center Operations in HCL and here I am giving you its details

Experience
Should have relevant experience on server support and ticketing tools

Duties
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
Route problems to internal 2nd and 3rd level IT support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User account provisioning.

Skills required

Good communication skills.
Windows Concepts.
Networking Concepts.
Desktop trouble shooting.
Service Management tool.
Remote Access Tools.
Use & knowledge of Remote Monitoring tools.Backup Concepts.
Storage Concepts.

Interview dates:

28th April'16-Thursday
29th April'16-Friday
30th April'16-Saturday

Address

HCL
Bangalore
Chennai


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