At Quadrant Televentures Ltd (known as HFCL Infotel Ltd), every one of our energies are centered around understanding our vision - 'To be the most appreciated media transmission and infotainment benefit mark through development and brilliance'. We comprehend the significance of conveying quality items and administrations to support dependable associations with our clients. It is our attempt to make noteworthy incentive for every one of the partners related with the organization. We genuinely have faith in essentials of responsibility and straightforwardness and will keep on striving for the most elevated corporate guidelines along these lines guaranteeing esteem creation for all.

The organization is arranging further interest in a staged way to cover the Punjab telecom circle totally. In accordance with the methodology took after by settled line specialist co-ops over the globe Infotel is going for giving Triple play benefit - Voice, Data and Video.

Customer Care Contact Numbers

For Connect Users
Dial - 198 (toll free) For Wireline Faults
Dial - 198 (toll free) For Internet/Technical Complaints
Dial - 155223 (toll free) For VAS Deactivation
Dial - 199 For Product & Scheme/Billing
Dial - 1999 For Enterprise Solutions
Email: customercare@infotelconnect.com

For Non-Connect Users
Dial - 1725050505 For Product & Scheme/Billing
Dial - 1725055355 For Wireline Faults/ Internet/Technical Complaints

Connect Care

Amritsar
Connect Care, S.C.O. 5, District Shopping Centre, Old Jail Road, Ranjit Avenue, Amritsar
Connect Care, Ground Floor, R.S. Tower, Hall Bazaar, Amritsar
Connect Care, S.C.O. 953/549, Near Saini ICE Factory, Near Milan Palace, Batala Road, Amritsar
Connect Care, Opp. Jaycee Motors, 100 Ft Road, Amritsar
Connect Care, 54 Kabir Park, Opp. Guru Nanak Dev University, G.P.O, Amritsar

Bathinda
Connect Care, II nd Floor, Sardar Dalip Singh Ahluwalia Complex, Near New Bus Stand, Guru Kashi Marg, Bathinda

Chandigarh
Connect Care SCO 450-451, FF, Sector- 35 C, Chandigarh
Connect Care, S.C.F. 3, Sector 27-B, Chandigarh
Connect care D.S.S. 317, 1st Floor Sector 9 Panchkula, Haryana 134109
Connect Care, SCF 23, Phase 7, Mohali

Jalandhar
Connect Care, K.M. Stone 8, G.T. Road, Opp Victoria Garden, Paragpur, Jalandhar
Connect Care, Main Sodal Road, GF, Back Side Sodal Mand

Ludhiana
Connect Care, 3rd Floor, ELITE ARCADE, Mall Road, Ludhiana
Connect Care, Professional Panel, Hemkunt Complex, Opp Bijli Ghar, Subhani Bulding, Brown Road, Ludhiana
Connect Care, Shop No 13, Sherpur Kalan, Near Water Tank Manku Market, Ludhiana
Connect Care, Salh Complax, Dashmesh Nagar, Gill Road, Ludhiana
Connect Care, Plot No.369, R.K Road, Ind Area, Ludhiana
Connect Care, S.C.F. 06, G.Floor, G.T.B. Market, Khanna

Patiala
Connect Care, SCO 10, First Floor, Chotti Baradari, Patiala
Connect Care, Near Main Post Office, Sangrur, Patiala

Details of Appellate Authority
• Name : Ms. Archana Sharma
• Contact Number : 172-5013060
• Fax Number : 172-5091920
• Address : B-71, Phase - 7, Industrial Area, Mohali-160055
• Timings : 9:30 AM to 6:00 PM (Monday to Friday)
• E-Mail : appellate.authority@infotelconnect.com

Contact:

Connect Broadband Mohali
B-71, Industrial Area, Phase 7,
Phase 8B, Industrial Area,
Sector 74, Sahibzada Ajit Singh Nagar,
Punjab 160055