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May 12th, 2016, 06:28 PM
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Join Date: Mar 2012
Hindustan Petroleum HP Gas

Hello I would like to have the details of the process for the distributorship for the HP Gas as well as the enrolling complaints for any service deficiency of the HP Gas?

HP Gas, the HPCL brand of LPG, is the thing that keeps the flame blazing in a great many Indian homes.

Packaged at 44 LPG Bottling Plants all through the nation with an aggregate limit of more than 3610 thousand metric tons for each annum (TMTPA), HP Gas contacts you after exhaustive checking at each stage right from packaging to dissemination. That is the thing that makes HP Gas synonymous with Safety.

HPGAS Distributorship Selection

The procedure of setting up of a HP GAS distributorship begins with the arrival of an open commercial in the daily papers educating the areas where HPCL proposes to set up HP GAS offices. Intrigued hopefuls, meeting the expressed prerequisites, are required to apply in the application structure (given underneath), according to the subtle elements given in the open notice.

The applications are investigated, meetings are led and the fruitful hopeful is chosen.

Enrolling Complaints:

Any Consumer, who wishes to enroll a dissension about any item or administration against any LPG (HP GAS) Distributorship or any Retail Outlet (Petrol Pump), may tap the proper picture underneath and register the grumbling on the online structure. After accommodation, the status of the protest can likewise be checked by the customer on the web.

A Complaint by and large covers:

Any unreasonable/prohibitive exchange hone received by any Dealer/Distributor

The Products/Services acquired have issues with Quality and/or Quality

Cheating

Deficiency from duties of HPCL Citizen Charter

Dissension Resolution Timeline

HPCL should attempt to react to grievances got through Toll-Free number/Web Portal inside fourteen days, aside from in circumstances out of hand of the Corporation viz. Normal disasters, strikes, truancy, framework breakdowns or in cases justifying examination which may take more time to finish up, and so on. In such case, between time answer would be sent.

Last edited by Neelurk; March 6th, 2020 at 09:00 AM.
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