Will you please share with me the sample professional resume for IT companies as it ios very urgent for me?

As you want to get the sample professional resume for IT companies so here it is for you:

TARGETING ENTRY-LEVEL HELP-DESK POSITIONS
• Upcoming XYZ University graduate offering a strong academic background in IT combined with excellent internship experience as a help-desk analyst.
• Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.
• Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

EDUCATION

XYZ UNIVERSITY, Sometown, MA

• B.S. in Computer Information Systems (expected 12/11)
• GPA: 3.7/4.0
Concurrent Employment with College Studies:
• Student Help-Desk Technician (2009 to Present): Provide networking/desktop support and perform mainframe and account maintenance tasks. Earned commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty.
• Sales Representative, ABC Retail Co. and DEF Store (2007 to 2010): Leveraged strengths in persuasive communications and consultative sales to earn a reputation as a top sales performer for both retailers (including multiple top 10 rankings out of a 100-member sales force).

TECHNOLOGY SUMMARY

• Certifications: CompTIA A+, HDI Help-Desk Certified
• Systems: CICS/ISPF/Mainframe, Unix, Windows 9X/NT/2000/XP/2K3, Novell NetWare, Mac OS
• Databases: Oracle, ADB2, Relational Databases
• Languages: Visual Basic, SQL, HTML, ASP, CSS, C++, CGI, Perl, Java
• Software: MS Project, MS Visio, MS Office, Lotus Notes

IT EXPERIENCE

ABC COMPANY, Sometown, MA
Help Desk Analyst / Intern, 2009 to 2010

Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.

Selected Contributions:

• Researched and developed knowledge-base articles for Lotus Notes issues, resulting in an increase in first-call resolutions of 20 additional calls per week that saved company $57K annually.
• Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 95% and 100% on all calls (outperforming average of 90%).
• Handled 30+ technical/mission-critical calls daily and consistently met high service standards.