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  #1  
February 13th, 2013, 04:06 PM
Super Moderator
 
Join Date: Mar 2012
Scope of MBA in Customer Relationship Management

I want to do MBA in Customer relationship Management, would you plz provide me the scope in this field.

You were searching for the Scope of MBA in Customer Relationship Management; I am sharing the same information with you.

CRM provides specialty in many fields such as.

Impact of CRM

Sales management

Direct marketing

CRM technologies

Cross-functional coordination

Performance outcomes

Program in customer relationship management covers topics in data analysis and management, marketing principles and business ethic

Top Customer Service Management Schools are:

1. DePaul University in Chicago, IL

2. University of Denver in Denver, CO

3. Rutgers University in Camden, NJ

Last edited by Neelurk; February 22nd, 2020 at 09:18 AM.
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  #2  
October 10th, 2020, 05:22 PM
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Re: Scope of MBA in Customer Relationship Management

I completed UG and interested in doing M.B.A. Customer Relationship Management degree. Will you tell what the Scope Of MBA In Customer Relationship Management and job types?
  #3  
October 10th, 2020, 05:22 PM
Super Moderator
 
Join Date: Mar 2012
Re: Scope of MBA in Customer Relationship Management

M.B.A. Customer Relationship Management or Master of Business Administration in Customer Relationship Management is a postgraduate Human Resource Management course.

Scope Of MBA In Customer Relationship Management

An MBA in CRM can start his/her career as Manager-Client Servicing, CRM Specialist, Customer Relationship Manager, Product Manager etc.

The profile mostly belongs to the domain of sales and marketing.

M.B.A. Customer Relationship Management Employment Areas
Legal Services
Colleges & Universities
e-Commerce Sectors
Insurance Companies
IT Sector
Banking Sector
Finance
Research Dept.

M.B.A. Customer Relationship Management Job Types

Customer Service Executive
Database Administrator
Customer Care Executive
Security Analyst
Financial Planning, Budgeting-Manager
Guest Relations Executive
Team & Technical Leader
Audit Manager

Institutions offering CRM courses

IIM – Ahmedabad

Symbiosis Centre for Distance Learning – Pune

JK Business School – Gurgaon

XLRI Xavier School of Management – Jamshedpur

AEGIS Institute of Customer Experience Management – Coimbatore

Apeejay School of Management – New Delhi

Symbiosis Centre for Distance Learning – Noida

Symbiosis Centre for Distance Learning – Bangalore

Symbiosis Centre for Distance Learning – Nashik

Indian Business School of Advanced Management Studies – Mumbai


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