Citibank offers verification services for checks written from its accounts. However, the bank cannot guarantee that the check will clear before it is deposited and processed.

Ask a Teller

To verify a check written by a Citibank account holder you must go into a physical branch and speak with a teller.

Citibank will not verify a check over the phone or through any online services, such as email.

Take the check with you to the bank and present it to the teller.

Be prepared to verify your identity as the check payee by showing the teller a valid form of picture identification, such as a driver’s license or a passport.

They cannot guarantee that the funds will still be available by the time the check is deposited and processed.

The teller will not reveal any personal information about the payer’s account, such as the overall balance.

They will simply let you know if the available funds will or will not cover the check at that specific time.

Warning

You are responsible for the checks that you deposit into your account.

Even if you verify a check with Citibank, if the check bounces or is fraudulent, you will likely be responsible for any fees related to the check being not valid.