Will you please provide me the New York State Public Service Commission Regulations?

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Part 11: Home Energy Fair Practices Act
and Energy Consumer Protection Act - Rules
Section:
11.1 Purpose
11.2 Applicability of rules
11.3 Applications for residential service
11.4 Termination or disconnection of residential service, and
suspension of distribution service pursuant to PSL §32(5)
11.5 Residential service-special procedures
11.6 Voluntary third-party notice
11.7 Service to entire multiple dwelling
11.8 Service to two-family dwellings
11.9 Reconnection of service, restoration of commodity supply,
and conditions for ending suspension of distribution service
11.10 Deferred payment agreements
11.11 Budget or levelized payment plans .
11.12 Residential service deposits
11.13 Meter readings and estimated bills . .
11.14 Backbilling on residential accounts .
11.15 Late payment and other charges
11.16 Contents of bills
11.17 Notification requirements
11.18 Emergency disconnection of residences
11.19 Inspection and examination of utility apparatus
11.20 Complaints to the utility
11.21 Emergency hotline
11.22 Waiver
11.23-11.29 (Reserved)
Shared Meter Regulations
11.30 Definitions
11.31 Commission’s designee 11.32 Service to shared meter account 11.33-11.39 Repealed
Part 12: Consumer Complaint Procedures
{Statutory Authority: Public Service Law, §§ 20, 43(2), 50,
65(1),66, 67, 79, 80, 89-b, 89-c, 89-d, 91, 94, 96, 98}
Section
12.0 Applicability of Part 12 Complaint Procedures
12.1 Complaints and questions
12.2 Complaint files
12.3 Continuation of service while a complaint is at the
commission
12.4 Initial decision on complaint
12.5 Requests for informal hearing or review
12.6 Description of informal hearings and reviews
12.7 Rights of partie
12.8 Powers and duties of hearing officers and reviewers
12.9 Hearing postponement
12.10 Failure to appear
12.11 Settlement agreement
12.12 Informal hearing or review decision
12.13 Appeals to the
12.14 Commission determination

Contact:
New York State Public Service Commission
Empire State Plaza
Agency Building 3
Albany, NY 12223-1350
Phone: (518) 474-6530
Fax: (518) 486-6081

Attached Files

New Work PSC Regulations.pdf (256.6 KB, 170 views)