Well to solve a dispute for the credit card transaction by phone, call 1.866.266.0212.

The calling does not preserve your billing rights under the Fair Credit Billing Act


You will have your statement on which the disputed charge appears, your receipt from the merchant and any other relevant information before making a call

You may be asked for the last four digits of the reference number available.

You may contact by Mail also


In your letter include the following information:

Your name and account number

The dollar amount of the suspected error

The posting date of the transaction

A description of the error and an explanation of why you believe there is an error

Contact details

Bank Of America
Attn: Billing Inquiries
PO Box 982234
El Paso, TX 79998-2234


Process after submitting the dispute

The bank shall recalculate your minimum payment

It would be based on the total balance minus any balance in dispute, payment mis-post to be researched and/or fraudulent transactions.


If the transaction was posted in error, will correct your account

If the transaction was not posted in error, you will not be charged any interest or fees associated with the dispute