As you are looking for Steps to assist with potential VPN/MAS connectivity issues of Bank of America, so here I am providing following steps:

Steps to assist with potential VPN/MAS connectivity issues of Bank of America
1. Reboot the workstation

2. Logon to the computer with your NB ID.

3. Locate My Computer icon on your desktop and double click

Locate icon that includes C :

Then double click on the following: Program Files \ Avecto \ Privilege Guard Client

4. Open PGNetworkAdapterUtil.exe

5. Right click on the Cisco VPN Virtual Adapter and click on disable.

6. Close Avecto Network Adapter Manager

7. Login to the AnyConnect VPN if you are not connect to the bank network


MAS/VPN User Guide






Here I am attaching MAS/VPN User Guide for your reference:

Attached Files

MAS VPN User Guide.pdf (706.1 KB, 179 views)