The Financial Ombudsman Service of Barclays Bank provides a free, independent service for customers to solve disputes with financial firms.

It will only step in once they’ve had the opportunity to investigate matters so please contact first and they will do all they can to help you.

If you are not satisfied with their final response or if 8 weeks have passed since you first let them know about your concerns, you can ask the Financial Ombudsman Service to review your complaint.

How to contact them-

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR

By phone: 08000 234 567

By mobile: 0300 123 9 123

Email: complaint.info@financial-ombudsman.org.uk


Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority

(Financial Services Register number: 122702)